"Over 20 mins late and drove way too aggressively"
"Our driver didn’t show and half an hour after the meet time (after several calls) they had outsourced to another company that didn’t have the right car or car seats for our children so we ended up having to make alternative arrangements. We should be receiving a refund for at least one half of the journey. "
"He was a little late both times but he rang to tell us. "
"overall an excellent experience"
"Pick up not at airport."
"I ordered an S class and got an E-Class and paid the same amount for the trip (96 GBP). Still didn't get the refund for the downgrade in vehicle.... When I called the manager to cancel he said they couldn't cancel the trip, however it was 13:20 and my taxi was booked for 14:00. When the taxi driver came I asked him where he came from and he said Esher (I was in Cobham) which is 10 mins away from where I was so they could've easily canceled. The excuse for not sending the S-class was because the muslim drivers had their prayers. Terrible first experience and wouldn't recommend this taxi company to anyone, use Uber it's way more reliable. "
"Going to our destination was good, but the driver was over an hour late in picking up and we were left in the rain with nowhere to sit and I am disabled. I have sent you an email reqesting a refund.
I am waiting your response
L"
"Going to the airport was perfect apart from a taxi sounded a bit rough but the driver was pleasant I got a sale on time however the journey back was not so successful. I texted the driver as soon as we had landed at 3:03am at 3:45am he phoned me and asked if i had landed?? I explained we was just getting our bags and would be out in the next 5 to 10 min thats when he informed me that he was going to be 50min we was finally picked up at 4:44am😡😡"
"Reliable, courteous and considerate to all road users - really can’t fault this service! "
"The driver was late but called and advised us and called when he arrived"
"Your driver was 15mins late at hotel collection and no suggestion of tel call or apology prior to drivers arrival. Otherwise excellant but lateness was a downer"
"Booked a car for T5 for 0640hrs. Did turn up until after 7.15am and without a board with the taxi company name or my name. Amateur hour ...."
"Perfect timing, comfortable ride."
"Totally reliable and exactly what's required when working to a tight timetable. Excellent. "
"On time and friendly driver, expensive though for two journeys of just over a mile!"
"can i check this is confirmed?"
"Overall good site, easy to use and quick confirmation"
"Very quick and easy to book online."
"Great service at a reasonable price... took the hassle out of getting to and from my meeitng in Cobham!"
"Great service, hassle free. Will continue to use whenever the need arises. Thanks
"
"The car was not a saloon as indicated. It was very dirty inside and the seat fabric was falling apart. Not a way I'd like to travel again.
Due to being early we were not met at the airport so I feel the charging of a £5 meet and greet fee is a bit premature. "
"Lovely driver and would definitely use this service again!"
"Nice to use - will return and use again."
"Friendly drivers and clean cars, although both cars smelled of cigarrette smoke - small niggle that didn't detract from the overall good service - will use again."
"At 0425am this morning I was woken up by one of your drivers advising me that he was waiting outside. I Did not order at taxi! I'm aware that all drivers are required to have a sight test. As an employer I suggest you check the competence and sight of you driver as he clearly cannot see digits on his phone!! This woke my children and has impacted my work day due to lake of sleep.
Your drivers telephone number is: 07428631626 "
"We have just booked a taxi for pick up at heathrow. The quote was for £ 60.00. The faqs told us that the driver would meet and greet us in the terminal building however we have just been requested to pay an additional £8.00 for this service. It would have been fairer if this fee had been included I the initial quote "
"can i check this is confirmed?"
"Overall good site, easy to use and quick confirmation"
"Very quick and easy to book online."
"Nice to use - will return and use again."
"Over 20 mins late and drove way too aggressively"
"Our driver didn’t show and half an hour after the meet time (after several calls) they had outsourced to another company that didn’t have the right car or car seats for our children so we ended up having to make alternative arrangements. We should be receiving a refund for at least one half of the journey. "
"He was a little late both times but he rang to tell us. "
"overall an excellent experience"
"Pick up not at airport."
"I ordered an S class and got an E-Class and paid the same amount for the trip (96 GBP). Still didn't get the refund for the downgrade in vehicle.... When I called the manager to cancel he said they couldn't cancel the trip, however it was 13:20 and my taxi was booked for 14:00. When the taxi driver came I asked him where he came from and he said Esher (I was in Cobham) which is 10 mins away from where I was so they could've easily canceled. The excuse for not sending the S-class was because the muslim drivers had their prayers. Terrible first experience and wouldn't recommend this taxi company to anyone, use Uber it's way more reliable. "
"Going to our destination was good, but the driver was over an hour late in picking up and we were left in the rain with nowhere to sit and I am disabled. I have sent you an email reqesting a refund.
I am waiting your response
L"
"Going to the airport was perfect apart from a taxi sounded a bit rough but the driver was pleasant I got a sale on time however the journey back was not so successful. I texted the driver as soon as we had landed at 3:03am at 3:45am he phoned me and asked if i had landed?? I explained we was just getting our bags and would be out in the next 5 to 10 min thats when he informed me that he was going to be 50min we was finally picked up at 4:44am😡😡"
"Reliable, courteous and considerate to all road users - really can’t fault this service! "
"The driver was late but called and advised us and called when he arrived"
"Your driver was 15mins late at hotel collection and no suggestion of tel call or apology prior to drivers arrival. Otherwise excellant but lateness was a downer"
"Perfect timing, comfortable ride."
"Totally reliable and exactly what's required when working to a tight timetable. Excellent. "
"On time and friendly driver, expensive though for two journeys of just over a mile!"
"Great service at a reasonable price... took the hassle out of getting to and from my meeitng in Cobham!"
"Great service, hassle free. Will continue to use whenever the need arises. Thanks
"
"The car was not a saloon as indicated. It was very dirty inside and the seat fabric was falling apart. Not a way I'd like to travel again.
Due to being early we were not met at the airport so I feel the charging of a £5 meet and greet fee is a bit premature. "
"Lovely driver and would definitely use this service again!"
"Friendly drivers and clean cars, although both cars smelled of cigarrette smoke - small niggle that didn't detract from the overall good service - will use again."
"Booked a car for T5 for 0640hrs. Did turn up until after 7.15am and without a board with the taxi company name or my name. Amateur hour ...."
"At 0425am this morning I was woken up by one of your drivers advising me that he was waiting outside. I Did not order at taxi! I'm aware that all drivers are required to have a sight test. As an employer I suggest you check the competence and sight of you driver as he clearly cannot see digits on his phone!! This woke my children and has impacted my work day due to lake of sleep.
Your drivers telephone number is: 07428631626 "
"We have just booked a taxi for pick up at heathrow. The quote was for £ 60.00. The faqs told us that the driver would meet and greet us in the terminal building however we have just been requested to pay an additional £8.00 for this service. It would have been fairer if this fee had been included I the initial quote "
